ONLINE RETURN POLICY

leanintolounge is committed to 100% customer stratification.

 

Return Policy 

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at leanintolounge@gmail.com.

 

Refund

 

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at leanintolounge@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.

 

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

Claims deemed an error on our part are covered at our expense.

( Contact us within 30 days of item delivery, if deemed an error on our part. )

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

●Check your shipping confirmation email for any mistakes in the delivery address

●Ask your local post office if they have your package

●Stop by your neighbors in case the carrier left the package with them.

 

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at leanintolounge@gmail.com with your order number.

 

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost. 

How do I track my order?

 

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment contact us. 

I received a wrong/damaged product, what should I do?

 

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you, email us at within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Do you ship internationally?

Yes, we do! Just note that there may be some taxes and customs charges that you will be responsible. Please note that all international sales are final and we cannot accept returns or exchanges.  

COVID UPDATE

The global social distancing measures have gotten much better. Fulfillment times for all products are within 5-7 business day timeframe.

CONTACT 

leanintolounge@gmail.com

Tel: 4048404343

M-F 9am-7pm est

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IG: @leaintolounge

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